NHS Training
Righttrack Consultancy delivers training solutions in customer service, management, sales and equality and diversity for :
Commissioning Support Units
Clinical Commissioning Groups
GP Practices
training benefits Commissioning Support
Units Training Clinical Commisioning
Groups Training GP Practice
Training Useful links and
Terminology
Accreditations
Specialists
Carol’s deep understanding of her subjects and her responsiveness and compassion lead to strong trusting relationships with her clients; be they teams...
Stuart's background in psychology allows him to read and adapt to his audience and their needs. He believes it is essential to engage the audience and talk in practical terms about their work...
Whilst Sally can cover a wide range of management skills and has co-written two books on leadership, she has specialised in the last few years...
Stephen specialises in developing materials specifically suited to client needs. He has delivered measurable improvements to efficiencies, profitability and cost...
Lynne's enthusiastic and interactive style as a training facilitator maximises participation and achieves results through positive involvement.
While some of the...
Audrey is passionate about releasing the untapped potential of people, and a charming and engaging facilitator. Having spent several years working for the UK Government...
Frances brings an impressive wealth of knowledge and experience of delivering subjects on equality to all levels.
Alaba's vast experience in this specialist subject area means he is able to bring programmes to life with evidential stories and draw upon examples of best practices from...
Graham's humour, personal skills and enthusiastic style make him a truly outstanding facilitator and consultant.
Graham has excelled as a Learning & Development...
Ruth is an experienced trainer and facilitator of management and leadership development programmes. Ruth believes that learning is most effective when participants spend time practicing the tools...
Larry's intellect and interpersonal skills make him outstanding as a leadership and organisational development specialist. Larry’s style is dynamic, engaging and challenging...
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In-company / bespoke training benefits
Righttrack Consultancy offers in-company training programmes that deliver results.
The training can be bespoke to the exact requirements of the client or selected from Righttrack's extensive portfolio of existing programmes. People are often pleasantly surprised that both these options can offer cost effective alternatives to sending a number of staff on a standard open (public) course.
Frequently Asked Questions:
What is the difference between an in-company and an open training programme?
What is the main benefit of bespoke training?
How much does bespoke training cost?
Clinical Commissioning Group Training
Righttrack offers a range of programmes for Clinical Commissioning Groups looking to strengthen skills and develop different behaviours as the NHS reforms are implemented. These programmes can be made bespoke to the specific requirements of a client if required.
Equality Delivery System (EDS)
Relationship Management in Clinical Commissioning
Leading People Through Change in Clinical Commissioning
Creative Problem Solving in a Changing Climate
Consulting Skills for Clinical Commissioning
Communicating and Influencing Skills for Clinical Commissioning
Teamworking in Clinical Commissioning (experiential)
Building a Team in Clinical Commissioning Groups
Managing Patient Relationships
Commissioning Support Unit Training
Righttrack offers a range of programmes for Commissioning Support Units. Programmes can be made bespoke to specific client requirements.
Equality Delivery System (EDS)
Relationship Management in Clinical Commissioning
Delivering Service Excellence to Clinical Commissioning Groups
Leading People Through Change in Clinical Commissioning
Creative Problem Solving in a Changing Climate
Consulting Skills for Clinical Commissioning
Communicating and Influencing Skills for Clinical Commissioning
Teamworking in Clinical Commissioning (experiential)
Building a Team in Clinical Commissioning Groups
GP Practice Training
The planned NHS reforms, driven by the Health and Social Care Bill, will put Clinical Commissioning Groups (CCGs) and GP Practices in a key role on managing budgets and addressing Public and Patient Engagement (PPE).
Righttack develops bespoke training solutions for GP Practices and local Clinical Commissioning Groups to share best practice amongst all customer facing staff.
In addition to bespoke programmes we offer an established
Managing Patient Relationships programme.
NHS Useful links and terminology
Below are web links to some of the organisations involved with NHS reforms:
NHS Choices website - identify the nearest GP practices
CareQuality Commission website - checks whether hospitals, care homes and care services
are meeting government standards
HealthWatch England website - makes sure that the views of the public and people who use
NHS services are taken into account. Website not yet live (November 2011)
NHS Leadership Framework website - details on the NHS leadership framework
NHS Commissioning Board Special Health Authority website - body holding local CCGs to
account
UK Parliament website - current stage of Health and Social Care Bill 2010-11