
Selling High Value in Retail
This bespoke programme is a highly specialised programme focusing on developing the skills necessary to sell in a high end luxury retail environment.
- Approach
- Case Study
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A bespoke training programme is researched, designed and delivered specifically for your needs.
We have a highly developed, sophisticated yet flexible approach for creating bespoke training solutions, which typically includes:
- Step 1: Research & Familiarisation - Our training specialists work with you to research the key areas that will impact the programme design and agree project objectives
- Step 2: Confirmation of Project Activity - Key areas of the project are confirmed in writing including all project steps, milestones, programme structure, supporting activity, timings and evaluation measures
- Step 3: Preparation of Learning Content - Our project team prepare the programme in-line with the above steps. The content is highly specific to your organisation and the initiatives that are key to the success of your business
- Step 4: Implementation of Training Programme - The programme is implemented in-line with the agreed rollout plan
- Step 5: Project Evaluation - The project is evaluated throughout its implementation against key measures decided upon during Step 1
Below is an example of a programme we have designed for a client:
The Brand and the Target Market
- Brand USP's and the target market
- Identifying customer buying types based on personal behavioural types
Buyer Psychology
- Why people buy; exploring customer needs, wants & desires
- Recognising overt and hidden buying signals
Behavioural and Communication Skills in Sales
- Asking the right questions
- Using NLP principles to communicate effectively
- Using and reading body language
- Creating desire with customers - the Stella principles
Practical Application of Learning
- Identifying typical sales scenarios
- Planning for each type of sales activity
- Role-play and review
Closing the Sale
- Selecting the appropriate closing technique
- Closing with confidence
- Reinforcing the customer's decision
Objections & Obstacles
- Being prepared to deal with every anticipated objection
- Using assertive techniques to respond to objectives
- Practical sessions and review
This is an in-company programme with the following options. (Hover your mouse over the dotted items to find out more.)
Available Packages:
Duration:
Materials:
Support:
Dates & Location:
Delegates:
Style:
Learning Methods:
Find out more with our handy Package Comparison table
Bespoke
Folder, workbook, handouts, pen and certificate of attendance
ResearchPre-programme research visit or telephone discussion | AdministrationPrinting and packaging of delegate materials and liaison with your chosen venue for programme arrangements. Additional administration options available | EvaluationPost-programme evaluation and a consultant's report providing feedback on the programme | Righttrack MembershipLifetime on-line post-programme support via our dedicated delegate website and access to the training consultant who will answer any questions relating to the programme
To suit you
Bespoke
Righttrack programmes are energetic, exciting and highly participative, which create an impact and motivate participants to learn and embrace change
We utilise a blend of learning methods: practice sessions, group workshops, scenario-driven learning, assignments, self managed learning, shared group learning, accelerated learning and structured group learning
Alternative Sales Training Programmes
Our sales training programmes are below:
| Closing Skills | 1 Day | Details |
| Creating Sales - Masterclass | 2 Days | Details |
| Distribution Strategy & Key Account Management | Bespoke | Details |
| How to Win Tenders | 3 Days | Details |
| Introduction to Selling | 1 Day | Details |
| Managing Sales | Modular | Details |
| Negotiation Skills | 2 Days | Details |
| Sales Essentials | 2 Days | Details |
| Sales Management | Modular | Details |
| Sales Management - Masterclass | 2 Days | Details |
| Sales Strategy | Bespoke | Details |
| Successful Tendering | 1 Day | Details |
| Telephone Sales Skills | 2 Days | Details |
| Alternatively, take a look at our redhotactive events | Bespoke | Details |
Sales Consultancy
As well as an extensive range of sales training programmes, we also provide sales consultancy. Find out more about our sales consultancy service.

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