Influence Skills

• Definition of influence
• What make a good influencer?
• Appreciating the styles of influence
• Understanding your preferred approach
• Identifying influence behaviours in others
• Honing your personal approach
• Developing the most useful behaviours
• The value of actively listening

• Using the right questions
• Persuading with both logic and vision
• Appealing to different characters
• Identifying personal blocks to influencing
• Managing personal barriers
• Developing personal influence strategies
• Planned and reactive situations
• Personal action planning

• Stronger, more productive working relationships
• Less time wasted in debate
• Greater expediency in projects or tasks
• More efficient implementation of business change strategies
• Improved effectiveness of personal change
• Clearer written communication
• More precise verbal communication

• Less misunderstanding
• Reduced conflict and confrontation
• More productive meetings and conversations
• Clearer communication of objectives
• Clarity of needs and expectation
• Better relationships at work
• Improved personal motivation and team morale
• Immediate business impact

• Developing a working definition of influence
• Exploring the influencers in our lives, why and how they influence us
• Understanding the scope of our influence using the circle of influence
• Appreciating what we can and cannot influence
• Understanding the relationship between communication, influence and behaviour
• Identifying aggressive and passive behaviours and substituting their productive alternatives
• Applying influence styles; push & pull approaches; which is best; why, when & how?
• Exploring models of influence and how they apply in day-to-day situations

• Responding to what is happening in influence situations
• Using the verbal and non-verbal tools of communication in order to influence
• Using active listening as part of your influencing strategy
• How to formulate and ask the most appropriate questions in influence situations
• Understanding the causes of personal blocks and barriers
• Managing personal strengths and weaknesses
• Planning for influence situations
• Developing a personal action plan

Available Packages:

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1 day

Folder, workbook, handouts, pen and certificate of attendance

To suit you

Up to 12 people

Righttrack programmes are energetic, exciting and highly participative, which create an impact and motivate participants to learn and embrace change

We utilise a blend of learning methods: practice sessions, group workshops, scenario-driven learning, assignments, self managed learning, shared group learning, accelerated learning and structured group learning