Business Writing Skills

• Selecting the appropriate method of communication
• The use of language, spelling and grammar
• Being clear about what message you want to convey
• Appreciating the recipients needs

• Organising a logical sequence
• Being persuasive to satisfy the purpose
• Adopting a consistent & effective approach
• Developing layout and presentation to maximise impact
• Personal improvement action plans

• Stronger, more productive working relationships
• The point is made – clearer and more quickly
• Less misunderstanding
• Clearer written communication
• Creates a better impact

• Portrays a more professional image
• Reduced conflict and confrontation
• Clearer communication of expectations and objectives
• Improved working relationships
• Immediate business impact

• Structuring letters and other written communication
• Planning to achieve your purpose
• Considering the media available
• When is a letter or email the best form of communication?
• Identifying & avoiding the common pitfalls in writing to customers or colleagues
• Putting yourself in the shoes of the recipient
• Customising content to suit the recipient whatever their relationship to the writer
• Looking at spelling and grammar

• Exploiting personal strengths and managing weaknesses
• Selecting from prepared letters and paragraphs
• Templates, pro-forma and other time saving aids
• Using the most appropriate words and language
• Exploring language that appeals
• Proposing solutions to any unresolved issues
• The use of executive summary
• Create a personal action plan

Available Packages:

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1 day

Folder, workbook, handouts, pen and certificate of attendance

To suit you

Up to 12 people

Righttrack programmes are energetic, exciting and highly participative, which create an impact and motivate participants to learn and embrace change

We utilise a blend of learning methods: practice sessions, group workshops, scenario-driven learning, assignments, self managed learning, shared group learning, accelerated learning and structured group learning