An Introduction to Performance Management - 1 Day

• Understanding the importance of communication in achieving high performance
• How to encourage people to want to work with you
• Communication skills to influence and inspire individuals & teams
• Agreeing objectives and goals

• Giving & receiving feedback
• Dealing with excellent performers
• Handling poor performance
• Getting the best from the team
• Monitoring team results rather than activity
• Action plans to transfer the learning to get improved results in the workplace

• Better performance from the individual and their team
• Increased productivity
• Better alignment of individual objectives to company goals
• Increased through-put because individuals focus on more of the right things
• Improved individual motivation and team morale
• Clearer written communication

• More precise verbal communication
• Less misunderstanding
• Reduced conflict and confrontation
• Clearer communication of objectives
• Clarity of needs and expectations
• Stronger, more productive relationships between managers and their team
• Immediate business impact

• Exploring the impact of communication on performance of individuals and teams
• Appreciating the theories around what motivates people
• Exploring how individual motivators impact on work situations
• Understanding how people see things differently and the need to use this when communicating with others
• Engaging and motivating others through using the best verbal and non-verbal language
• The components of performance achievement
• The individual need for goals and objectives
• The dangers of not agreeing objectives
• Agreeing objectives and aligning these to company goals

• Harnessing the positive energy
• Understanding and using SMART objectives
• Escalating and disseminating objectives
• Monitoring and evaluating performance
• Performance review meetings
• PUSH and PULL approaches to performance discussions
• Giving and receiving feedback on performance issues
• Identifying and celebrating good results
• Practicing applying the skills and knowledge
• Developing and sharing personal action plans

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1 day

Folder, workbook, handouts, pen and certificate of attendance

To suit you

Up to 12 people

Righttrack programmes are energetic, exciting and highly participative, which create an impact and motivate participants to learn and embrace change

We utilise a blend of learning methods: practice sessions, group workshops, scenario-driven learning, assignments, self managed learning, shared group learning, accelerated learning and structured group learning