Delegation Skills

• What are the problems with delegating - where might it go wrong?
• Benefits & purpose of delegation
• Delegation as a function of management
• Delegating upwards, downwards & sideways
• The seven step process for effective delegation

• Using delegation as a motivator
• Delegation without abdication
• Utilising & building individual and team skills
• Preparing a delegation action plan

• Stronger, more productive working relationships
• Less time wasted on inappropriate tasks
• Get Mangers focused on managing
• Greater expediency in projects or tasks
• Increased workforce skills
• Greater versatility of staff
• Less misunderstanding of expectations

• Reduced conflict and confrontation
• Clearer communication of objectives
• Clarity of needs and expectations
• Better relationships at work
• Improved personal motivation and team morale
• Immediate business impact

• Understanding the uses and value of delegation
• Where delegation fits within the spectrum of management styles
• The differences between allocating, delegating and dumping work
• Overcoming the barriers to letting go
• Looking at receding levels of control
• Don't give you job away - Hanging on to what you should be doing
• Choosing what to (and what not to) delegate
• Accountability, responsibility and authority; how do they fit together?

• Retaining the ultimate responsibility
• Recognising and applying the steps in the delegation process
• Picking the right person and the right reason to delegate
• Delegation as a means of motivation
• Delegating for personal development
• Developing a personal action plan
• Setting parameters and agreeing expectations
• Monitoring, motivation and feedback
• Creating and sharing personal action plans

Available Packages:

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1 day

Folder, workbook, handouts, pen and certificate of attendance

To suit you

Up to 12 people

Righttrack programmes are energetic, exciting and highly participative, which create an impact and motivate participants to learn and embrace change

We utilise a blend of learning methods: practice sessions, group workshops, scenario-driven learning, assignments, self managed learning, shared group learning, accelerated learning and structured group learning