Management Training & Leadership Development

Refresh their understanding of why and how organisations set a strategic vision

Appreciate the role that leaders and their teams have in delivering the organisational vision

Develop or review their departmental or team vision and goals to help achieve the organisational mission

Plan and review how they communicate the departmental vision and goals so that each team member understands their role in achieving them

Develop understanding of how beliefs & values drive behaviours

Explore a mechanism by which to stop reacting and start responding to situations with positive action

Gain an insight into Intention vs. Perception and the impact this can have on individual leadership style

Identify own personal leadership ‘swords and shields’

Myers Briggs Type Indicator – understanding your ‘Type’ and how it differs from other ‘Types’ (this section builds on the feedback that was provided by the first coaching session)

Consider how you project yourself to others as a leader

Develop effective communication skills

Understand the difference between management and leadership

Explore the key roles individuals play within a team environment and how they contribute to the overall team’s success

Recognise the different phases of maturity that achieve results and how to move this towards interdependence

Review a three position model of effective leadership

Identify how to use a range of different approaches to influencing

Set clear individual and team objectives

Utilise performance management within the team – maintaining peak performance and improving poor performance

Utilise a practical approach to engaging and empowering teams in order to achieve positive performance

Use motivation theory effectively in a practical environment to motivate teams & individuals for high performance

Develop individuals using effective coaching skills

Effectively delegate tasks and activities to team members

Enhance performance through coaching and mentoring

Apply constructive, corrective and timely feedback

Agree on practical assignments to undertake before the next module

Understand the need for continual change in any organisation in response to internal and external factors and that new initiatives must align with the organisational goals and strategies

Assess, analyse and define problems and use creative approaches to identify solutions

Use a variety of problem solving tools and techniques

Be aware of the importance of teamwork, leadership and communication in solution implementation

Know how to maximise positivity and motivation levels when faced with change

Be prepared to transfer the learning from this module to current and future problems and changes

Fully understand what influence is and what makes a good influencer so that they can develop their own influencing style to fullest effect

Be able to recognise and respond to influencing behaviour in others

Have explored and worked on the behaviours they find most impactful including active listening, skilful questioning and persuading with both logic and vision

Know how to identify personal blocks to influencing and to manage personal barriers in order to develop personal influence strategies

Practiced using influence in both pre-planned and reactive situations

Explored how to apply influencing techniques and strategies in presentations

Prepared a presentation relevant to the programme or their current work situation that takes into account: Audience needs and concerns, Structure, media, presentation aids and content, The use of powerful word combinations that influence and motivate

Know how to deal with challenging audience questions

Recognise and use non-verbal signals to increase the impact of the presentation and know how to manage nerves effectively

Be able to close a presentation positively and evaluate success

Recognise the importance of communication within organisations

Identified how people communicate in different ways and how to maximise our ability to communicate to all types

Have increased your awareness of your own influencing style

Understand and be able to apply a number of influencing and relationship building techniques

Have increased your confidence in the application of these techniques through skills practice and role play

Understanding why conflict is inevitable and positive

Knowing how to manage conflict by using the most appropriate conflict handling mode and through applying Transactional Analysis

Evaluated the purpose and value of meetings and the necessity, or otherwise, of individual attendance and participation

Developed an approach to preparing for meetings to achieve key objectives and to meet participants’ expectations through effective agendas

A clear explanation of what financial jargon and expressions mean to the layman

How to make sense of, and interpret, company balance sheets and profit and loss accounts

An explanation of, and opportunity to explore, cash flow, key ratios etc

numbers that uncover the underlying strengths and weaknesses of business account

How to ‘read’ published and management accounts

The purpose and function of budgets; planning and using one

Opportunity to practice, and be coached in writing a basic budget

The fundamental principles of cost accounting and how to apply them to day-to-day operational decisions

Practice in communicating financial information to colleagues and team members in an interesting and comprehensible form

Explore Stakeholder Analysis & the Planning Toolkit

Understand key results areas and how these impact on operational plans and success

Know the RACI analysis method and how to manage plans effectively

Have explored Risk Assessment & Risk Management

Be using the golden rules to problem solving

Apply problem definition & analysis techniques

Understand creative methods of generating ideas and solutions

Use effective decision making practices