Managing Yourself

• Appreciate people’s values and how these impact on their style of management
• Understand the differences between leadership and management and know where each applies
• Know the approaches that leaders can take and when each will be the most effective

• Start to appreciate and apply communication strategies that meet the needs of different audiences
• Learn the behaviours associated with positive influencing and develop strategies to overcome unproductive behaviours
• Understand the three modes of behaviour: aggressive, assertiveness and passive; and know how to respond to each

• What are the differences between managing and leading?
• When do we manage and when do we lead?
• Different styles of management / leadership and when to apply each different style

• Communication skills development
• Getting the best response when communicating
• Overcoming barriers to communication
• Influencing skills
• Three modes of behaviour – aggressive, assertiveness and passive

Available Packages:

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1 day

Folder, workbook, handouts, pen and certificate of attendance

To suit you

Up to 12 people

Righttrack programmes are energetic, exciting and highly participative, which create an impact and motivate participants to learn and embrace change

We utilise a blend of learning methods: practice sessions, group workshops, scenario-driven learning, assignments, self managed learning, shared group learning, accelerated learning and structured group learning