Geoff has extensive experience of consulting, analysis, learning design and delivery across a range of industries and performance disciplines.
Everything Else
Righttrack Consultancy has bespoke options in a wide range of subject areas to support your development needs and ensure individuals and teams are:
Highly Skilled
Confident
Inspired
Personal development and business skills
Righttrack’s programmes are based on contemporary learning methods that are well proven to produce results. These can be bespoke or selected from established programmes. They are often combined with elements from other subject areas to form a complete suite of development. Use the menu on the left to explore areas covered.
Case studies
Alignment with the organisation’s selection procedures and adherence to current recruitment legislation were a must in the programme design for British Car Auctions...
An International telecommunications company commissioned Righttrack to research, design and implement a comprehensive eight-module Marketing School...
With vast quantities of reactive calls, priority juggling and high pressure, staff were required to increase self awareness, better manage their time and increase effectiveness...
Experiential Learning
For organisations that want something different to conventional classrom training
Read more about Bushcraft, one of Righttrack's team building experiential training scenarios.
Our training specialists
Phil has an excellent reputation for his creative design and high energy delivery. You can be assured that every delegate will be fully engaged from beginning to end.
David has worked across a range of sectors which include paper, textiles, utilities, automotive, construction, adhesives, engineering and medical.
Jane’s first role in training was as an internal Learning and Development Manager within a fast paced, multi-million Retail Organisation.
Brian is an energetic and motivational international trainer; a facilitator of learning able to inspire and influence.
Stuart is a passionate, seasoned professional with experience of working in well known international businesses and across a broad spectrum of sectors.
Sarah is a highly motivated, self-starting individual with 20 years’ development experience in both the Public and Private Sectors.
Rennie is a professional consultant with an outstanding record for helping clients implement their marketing strategy and transform their sales performance.
Blog/News
Customer Service Training:
Customer Service Skills: Marketing Departments Looking For More Magic Less Logic
Equality and Diversity Training:
Home care for elderly missing the mark
Sales Training:
Face To Face Selling And Use Of Technology
Management Training:
Management Training Costs
Leadership Development Training;
Leadership development: Should Leaders Be Heroes?
Leadership Training:
Leadership Skills in 2012
Train the Trainer Training:
Train the trainer: Reluctant to change delegates
Management Development:
Management Development of internal staff
Environmental Training:
Sustainable Social Media
Customer Service Skills
Customer Service Skills: Marketing Departments Looking For More Magic Less Logic
Soft Skills training
Experiential Workshops Can Address Generation Y Training Needs
Diversity training
Home care for elderly missing the mark
Equality training
Equality Act 2010 – Section 149 specific duties now requires public sector organisations to publish equality objectives
Presentation Skills
Presentation Training in the East Midlands
Customer Service
Football club fails to score with casual fans
Age equality training
Launch of National Pensioners Convention Dignity Code For OAP´s Is The Way Forward
Sales training
Face To Face Selling And Use Of Technology
Management training
Management Training Costs
Customer service training
Customer Complaints Handling Revisited
Sales training
Clumsy Telephone Lead Generation Can Damage Your Reputation
Customer service training
Customer complaint handling in the hospitality sector
Equality and diversity training
Equality and Diversity Awareness for Managers and Staff
Management training
Tough Times: Motivation At Work
Sales skills
Sales skills can suffer when using technology
Training in GP Practices
Opportunities for Customer Service Training in GP Practices
Featured blog site
US elections commentary
Featured blog site
What's bubbling in the world
Local culture site
Whats on in Redditch
Guest sales blog
What is Negotiation?
In-company / bespoke training benefits
Righttrack Consultancy offers in-company training programmes that deliver results.
The training can be bespoke to the exact requirements of the client or selected from Righttrack's extensive portfolio of existing programmes. People are often pleasantly surprised that both these options can offer cost effective alternatives to sending a number of staff on a standard open (public) course.
Frequently Asked Questions:
What is the difference between an in-company and an open training programme?
What is the main benefit of bespoke training?
How much does bespoke training cost?
Personal Development Training programmes cover a wide range of personal development areas suitable for both new and experienced individuals and teams. Each area can be bespoke to ensure it meets the development demands of both the organisation and the delegates. Programmes are high impact, highly participative and practical.
Personal Development Programmes cover:
Business Writing Skills
Effective Meetings
Presentations Skills
Creative Problem Solving
Personal Impact
Stress Management
Marketing Training
Righttrack programmes reflect the specialist nature of this area of development and can be designedto be at exactly the right level and content. We carefully consider the marketing role of the individuals, the client's products and services, as well as the client brand, vision and marketing strategy. Content is dynamic, focused and up to date.
Marketing Training programmes cover:
Behaviours of Highly Dynamics Marketing Teams
Marketing Principles
Strategic Marketing
Innovation, Market Research & Product Development
Customer Relationship Management (CRM)
Advertising & Promotion
Digital Marketing
HR & Employment Law Training
Righttrack programmes reflect the specialist nature of this area of development and can be designed to be at exactly the right level and content to suit the experience and roles of those attending the programmes. The content will include the very latest legislation, learning models and be very practical.
HR & Employment Law Training Programmes cover:
Change Management for HR Professionals
Employment Law
Recruitment & Selection
Interview Skills
Absence Management
Outplacement
Finance Training
This is a very specialised area of development and Righttrack programmes can be designed to be at exactly the right level and content. We consider the role of those attending, budgeting and / or finance processes with the client organisation as well as any specific procedures. Our finance training team work hard to ensure content of any finance related programme is interesting, inspiring as well as practical
Finance Training Programmes cover:
Finance / Budgeting for Non-Financial Managers
Introduction to Corporate Finance
International Financial Reporting
Feasibility & Business Planning
Planning and Project Management Training
Bespoke programmes are designed to meet client needs. These can be prepared for those new to the subjects or wishing to refresh previous learning. We consider the nature and complexity of the projects / tasks and the role of those attending. Programmes can be designed around specific client projects. All programmes are practical in natural, using techniques and models only as appropriate to enhance learning.
Planning and Project Management Training Programmes cover:
Planning Skills
Project Management Skills
Organisational and Self Management
Time Management Skills
Training Enhancements
Righttrack Consultancy offers a range of specialist services which can be included in training programmes.
Enhancements can include:
Experiential events - Righttrack's unique formula for "learning by doing"
ILM approved programmes
PhoneCoach
Assessments
Psychometric Questionnaires