Customer Service Training
Righttrack Consultancy delivers bespoke customer service training solutions to help your team achieve:
Increased customer satisfaction
Improved customer relationships and loyalty
Reduction in complaints
Customer Service Train the Trainer Training & Training Manuals
Righttrack helps develop internal trainers by offering support for:
Train the Trainer Training
Customer Service Training Manual
Are you looking to be self-sufficient in your customer service training through your own training team? Then tap into the expertise of the Righttrack Academy for Trainers. The Academy offers a range of high energy, ILM approved, train the trainer programmes.
Academy for Trainer programmes cover:
Stage One - Trainer Essentials - ILM Approved
Stage Two - Facilitation Skills - ILM Approved
Writing Training Material and Manuals
Training Small Groups and Individuals
Consultancy Skills Workshop for Trainers
View Righttrack's Academy for Trainers programme detail
Contact Righttrack to discuss your specific requirements
Our work at Righttrack is about designing and documenting training of all types. If you would like to tap into our expertise we can work with you to develop your own documented customer service training manuals and courses. Trainer manuals are compiled with step by step instructions and all supporting visuals, materials, scenarios, case studies and assessments. Your trainers can be supported during the launch of the course and through Righttrack membership in future. We also work with e-learning specialists to make material available on-line.
Contact Righttrack to discuss your specific requirements
View Righttrack's bespoke training manuals presentation below.
To load and view this presentation click on the ► button.
Click ► to advance.
Hover over more and click full screen to switch to full screen. Hit escape to exit full screen.