Customer care trainingCustomer Service Training

Righttrack Consultancy delivers bespoke customer service training solutions to help your team achieve:

Customer care trainingIncreased customer satisfaction
Customer service trainingImproved customer relationships and loyalty
Customer services trainingReduction in complaints

Specialists

 

Geoff BeadsworthGeoff has extensive experience of consulting, analysis, learning design and delivery across a range of industries and performance disciplines.

Phil ClarksonPhil has an excellent reputation for his creative approach to design solutions and high energy delivery. You can be assured that every delegate will be fully engaged from beginning to end.

Lynne GreavesLynne’s approachable and engaging personality puts delegates at ease, whilst her experience and strength give her credibility with delegates of all levels.

Steve McManusSteve’s personality and skill combine to make him versatile as a learning and development consultant working with in-house training teams and groups of delegates to achieve amazing results.

Graham ProudGraham's natural interpersonal skills and enthusiastic style make him ideally suited to the role of a customer service learning and development consultant.

Taymour QabazardTaymour’s colourful background and international experience has helped shape him into a trainer and consultant that has a good understanding of what makes people tick.

Colin RoteAs a specialist in the use of communication and interpersonal skills in drama-based techniques in learning and development, Colin’s approach is extremely effective.

Karen RussellCustomer service is one of Karen’s passions! She has worked in a range of customer service roles herself.