Customer Service Training
Righttrack Consultancy delivers bespoke customer service training solutions to help your team achieve:
Increased customer satisfaction
Improved customer relationships and loyalty
Reduction in complaints
Geoff has extensive experience of consulting, analysis, learning design and delivery across a range of industries and performance disciplines.
Phil has an excellent reputation for his creative approach to design solutions and high energy delivery. You can be assured that every delegate will be fully engaged from beginning to end.
Lynne’s approachable and engaging personality puts delegates at ease, whilst her experience and strength give her credibility with delegates of all levels.
Steve’s personality and skill combine to make him versatile as a learning and development consultant working with in-house training teams and groups of delegates to achieve amazing results.
Graham's natural interpersonal skills and enthusiastic style make him ideally suited to the role of a customer service learning and development consultant.
Taymour’s colourful background and international experience has helped shape him into a trainer and consultant that has a good understanding of what makes people tick.
As a specialist in the use of communication and interpersonal skills in drama-based techniques in learning and development, Colin’s approach is extremely effective.
Customer service is one of Karen’s passions! She has worked in a range of customer service roles herself.