business writing skills training manual
This business writing skills training manual is available for just £495.
This one day business writing skills training programme focuses on practical skills and techniques for presenting written communication in the workplace. It primarily concentrates on the foundation principles of good written communication.
 Download Example
By the end of the programme you will be able to:
- Identify & avoid the common pitfalls in writing to customers or colleagues
- Use language effectively
- Being clear about what message you want to convey
- Putting yourself in the shoes of the recipient
- Organising a logical sequence
- Selecting from prepared letters and paragraphs
- Customising content to suit the recipient whether a customer or colleague
- Proposing solutions to unresolved issues
- Being persuasive to satisfy the customer
- Adopt a consistent & effective approach
- Develop layout and presentation to maximise impact
- Select the appropriate method of communication - when is a letter or email the best form of communication?
This training manual comes with:
- One hard copy of the full training manual including:
- Trainer programme running notes
- Activities & answers
- Course materials list
- Electronic copy of the workbook and any handouts
- PowerPoint slides
- Unlimited reprinting rights for the workbooks and handouts
- Unlimited number of users
Train The Trainer
Why not purchase one of the following programmes to ensure your training programmes are a success:
- 1 day in-company Train The Trainer programme to train delegates on this training manual for £950 plus £50pp. This programme is based on the assumption that delegates have already been trained to train
- Righttrack Trainer Accreditation - observation and feedback on your trainers. £750 for one trainer plus £100pp for every extra trainer (all on same day)
- If you don't currently have any trainers, then take a look at our
Train The Trainer section
Want to buy this manual? Then get in touch now.
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