 a little bit of magic |
north east ambulance service Righttrack has designed and implemented a large leadership development programme for over 130 managers and team leaders in order to prepare them for change and to raise management and interpersonal skill levels. To give the programme that extra bit of substance it was accredited by the Institute of Leadership and Management (ILM) – Europe’s leading body in the study of leadership and management. The programme covered a number of key areas, which included:
The employees of the NEAS have very active roles and are not used to sitting in an office environment and so the programmes were designed with this in mind being full of interaction, participation and a good measure of fun. This approach fitted with the culture of the NEAS and was received extremely positively by the employees, which can be clearly seen in the feedback comments below:
The project has been a huge success and received national training press coverage. The first article was in Training & Coaching Today and the second article was in The Training Journal – to view the articles click on the links. To find out more about the project or our ILM development awards, get in touch here. |
The North East Ambulance Service (NEAS) covers the counties of Northumberland, Tyne and Wear, Durham and Teesside, (an area of approximately 3,230 square miles) and employs 1,850 people, serving a population of 2.6 million.