Programme Content |
- A range of highly effective techniques for accurately defining problems, so you can be sure that you are working on the problem itself and not its symptoms
- A clear understanding of how to avoid the common pitfalls encountered when solving problems
- An understanding of a variety of approaches to effectively collect information relating to problems, so you can make sure your decisions are made from an informed position
- Techniques to identify a range of solutions and to objectively select those that will address the situation most effectively in the short, medium and longer term
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- An understanding of how emotions can influence you to make ‘gut reactions’, so you can be sure to take a considered approach
- How to sell the solutions you choose to stakeholders, individuals and groups, so you can be sure to gain their buy-in and support
- Practice solving a range of different problems that call for a number of different techniques, so you will be confident in using them as soon as you are in the workplace
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As a leader we are often expected to make key decisions or solve problems. This programme delivers a range of techniques to ensure that you can do this effectively.