Programme Content |
- The skills to engage individuals so they will want to work with you rather than for you
- The principles of coaching, so that you can use a style and approach that is appropriate to each individual’s knowledge and experience
- A practical experience of the GROW coaching process, so you can help individuals improve their effectiveness without “telling them what to do”
- Understanding of how adults learn from experience, so you can help individuals learn from everyday experiences
- Knowledge of how to identify and respond to individual’s different learning styles so that learning opportunities can be identified and exploited most effectively
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- A proven performance management process, so you can use it with confidence and consistency
- The skills to give positive feedback, so you can use it to maintain performance and motivate individuals
- An understanding of the most effective ways of dealing with poor performance, so that you can deal with similar issues with confidence and achieve a positive outcome
- Approaches to maintain excellent performance in a variety of circumstances
- A motivational coaching and performance management action plan
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This programme identifies the best methods of approaching performance management and coaching so that it is a positive experience for all concerned.