Programme Content |
- A clear appreciation of the difference between managing and leading and when each is appropriate to achieving successful outcomes
- Action Learning Sets
- An increase in self-awareness and the discovery of behaviours that get the desired results in a variety of situations
- A range of leadership styles, their impact and effectiveness and the benefits and constraints of using each one
- Influencing styles and strategies for every situation, so you always have an effective game plan for gaining the commitment of others
- The skill to recognise the feelings and emotions that shape both your behaviour and that of others, so you can gain a true insight into how others feel
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- The knowledge on how to handle potentially difficult characters and high conflict situations, so that you can always arrive at a positive outcome
- Assertiveness in three easy steps; giving you the ability to remain assertive and the techniques that help to avoid ineffective passive or aggressive behaviours
- The ability to analyse the complex web of relationships and interactions you encounter on a daily basis, so you can identify what relationships require attention and how you can go about improving them
- Skills to read the body language and non-verbal communication of others, whilst managing your own, so that you can be aware of underlying reactions, thoughts and feelings
- A plan of action for putting graduate skills and knowledge into practice
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In this module there is a high degree of self-awareness development and a strong focus on the role of the participants as they learn how to fulfil prominent management and leadership roles competently