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The Righttrack team are always busy, whether it's designing and delivering new training programmes, carrying out a learning and development consultancy project or running for Charity in the Race For Life. Read on to find out more.

Click on each headline to read the full story. To view all of our past news stories that have made it into the local, national and trade press, please visit our Righttrack in the Press section.

2008

2008

Righttrack’s annual satisfaction survey

For the past four years, we have implemented annual Righttrack satisfaction surveys to find out more about our customers’ and enquirers’ opinions.

The survey has proved incredibly useful as it gives deep insights into what organisations are looking for in external training providers, what they think about Righttrack and if there are any development areas lacking in provision.

Each year Righttrack has received great results across a range of areas, including quality, creativity and innovation, which is one of the main reasons as to why 100% of customers say they would use Righttrack again year on year.

Hopefully we will keep this tradition going this year. The 2008 survey was launched on the 29 th April and we are thrilled to report responses are already coming in.

The survey will last two weeks and so the results will be published by the end of May.

Make sure you come back to find out what they were - we are sure they will be an interesting read.

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Righttrack’s take on the CIPD annual survey highlights

As many HR and training employees know, the CIPD conduct an annual survey that focuses on elements that impact on the learning and development industry. The report is always in-depth and can be quite a fascinating read.

2008 has been reported to be a hard year for business in general, in particular for the training industry and yet the report found that many organisations are in the same position as they were 12 months ago and that their training budgets have remained the same.

Righttrack believe that this is positive news in light of the gloomy economic climate as developing and retaining employees to lower recruitment costs is becoming vital in remaining efficient and competitive, which is good for both organisations and employees.

Righttrack are soon to be launching their own annual satisfaction survey, which will help shed light on what organisations are looking for in external training providers. We will keep you posted as to when the launch is and the findings that it gathers.

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New Righttrack ILM brochure

The Institute of Leadership and Management (ILM) has always been an important and popular development area for Righttrack since the partnership began in 2006.

Over the past couple of years, the popularity has grown as many organisations want accredited business learning and qualifications. Having implemented some research into the presentation of information regarding business qualifications Righttrack found that the information available was confusing and lengthy.

It is for this reason why we have created a new Righttrack ILM brochure detailing information about the qualifications and development programmes in a clear, concise and attractive format.

If business qualifications are an area of interest, download our ILM brochure or contact us to speak to one of our specialists.

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First quarter review

The first quarter of 2008 is nearly at an end and it has flown by. A lot has happened at Righttrack, from babies being born to stronger relationships being built in Kuwait to the launch of our new brochure – it is no wonder that we haven’t stopped.

With 2008 being our most ambitious year yet it is great that it has been a strong start for us and we are still on course to meet all of our objectives.

We have an exciting product launch coming next month, which we hope will please and be of use to you all – I am afraid it is a secret until then so you will have to wait and see.

We hope that you all have had a good start to the year and we will be sure to keep you posted on our activities via our news page.

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Happy Easter

It doesn’t seem that long ago that we were wishing you a Merry Christmas and a Happy New Year, yet Easter is already upon us.

The Righttrack team would just like to take this opportunity to say Happy Easter and we hope you don’t feel too sick after scoffing 100’s of Easter eggs.

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New Righttrack Brochure

Righttrack have a vast range of products and services and many of you will know this if you have either downloaded or received our prospectus. Due to the size of the prospectus and the fact that often people don’t exactly know what they want or need, we thought it would be a great idea to create a smaller brochure that outlined our services and tell you more about Righttrack and how we do things.

We are proud of the brochure and so far, we have received some great feedback. We tried to make it different to any other learning and development company, as this is how we see ourselves.

Download our Righttrack brochure here.

We would love to hear what you think about the new brochure, so get in touch to let us know your thoughts.

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Stress really is the talk of the month

At the end of February, we released an article discussing why it is so important that organisations deal with stress effectively. Since it’s launch we have had a number of magazines interested in using the article as it is extremely topical at the moment.

We thought that the stress article would generate conversation as so many people are affected by stress and organisations are now being expected to help deal with it, yet we were surprised with the level of response it got.

The articles are due to be released in April and will be included in next month’s e-newsletter, so keep an eye out for them – they really do make an interesting read.

We are pleased that we helped to generate more awareness around such an important issue and are more than willing to offer advice or talk through potential development initiatives – get in touch to find out more.

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We have a journalist in our midst

Gemma MiddletonRighttrack are pleased to announce that Gemma Middleton, our Marketing Coordinator, has been asked to write a monthly column for the TrainingZone newswires. The column is based on news events concerning learning and development and the training industry.

Gemma says, “I am really excited about the column and have just submitted my first article. I enjoy writing articles, particularly around news events, as I like to research around the topic, giving a fully balanced picture of the story. It is these types of pieces that I feel capture people’s attention. My first article is published on the 3 rd March and I can’t wait.”

Righttrack would just like to wish Gemma good luck and we cant wait to read your next article.

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New stress management programmes

Stress is now an important topic that many organisations are being forced to address as it is causing major problems such as demotivation, high staff turnover and high absence levels, all of which have large negative impacts on an organisation’s success.

To address this growing problem Righttrack have created a stress management programme to allow organisations to tackle stress head on. It has been successfully implemented in the Middle East with great praise from the programme’s delegates.

The programme consists of exercises that allows delegates to understand the relationship between stress and pressure as well as covering aspects such as recognising stress in yourself and other people and ways to address stress effectively.

Find out more information about our stress management programme here. If the programme is not exactly what you are looking for we can tailor it around your needs and learning objectives. To find out how please contact us.

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Ghassan and Andrew receive their rewards

Mike Cooney & Andrew SmithLast month we announced our top two delegates for 2007 and praised them for their contribution and dedication to their learning and its implementation into the workplace.

After the announcements both delegates received their iPod Nano prize and both seemed thrilled with their achievement. Each delegate met with a Righttrack Director during their prize presentation, which all parties enjoyed. The Directors enjoyed meeting with the delegates and took the opportunity to find out more about their views on learning and development, as well as what they had gained from attending the programme.

Righttrack would just like to congratulate them again and wish them all the luck for the future.

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Righttrack has a new little bundle of joy

Righttrack is pleased to announce the arrival of Shannon Paige Whelan, weighing in at a light 4lbs at 3.40 am Friday 8 th February 2008. She was eager to meet her Mum, Dad and brother and since she was born has been the apple of everybody’s eye.

We would just like to congratulate Vicci, Jim and Ryan on their new arrival and we can’t wait to meet her.

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Righttrack delegate awards

In 2007, we launched the Righttrack Delegate Awards to reward two delegates who demonstrated outstanding participation during programmes and the implementation of the learning into day-to-day working life.

We had many nominations and today we are pleased to announce the winners. The winner of the ‘Delegate of the Year’ was Ghassan Ayyad, who works for Zain (formerly known as MTC Vodaphone), over in Kuwait. The reasons behind his nomination and his overall win are:

  • Ghassan demonstrated an excellent level of contribution to the discussions throughout the 3 modules
  • His retention of information and the subjects learnt impressed the trainer
  • Ghassan has always demonstrated an interest for the subjects and his input was consistent and assured even when the subject material required greater levels of concentration
  • He asked questions and sometimes challenged ideas but always with a positive manner

The winner of the ‘Learner of the Year’ was Andrew Smith from ISS, here in the UK. The reasons behind his nominations and his overall win are:

  • Since attending the sales course Andrew has now achieved and exceeded all of his sales targets
  • Since he came back from the course he has increased his closure rate and is always looking at proactive ways to close a sale
  • The course has had a positive impact on Andrew, who in turn has had a positive impact on the rest of the team in terms of benchmarking and setting an example of what can be achieved
  • Andrew utilised his Righttrack learning log to record key learning events – one of the criteria for winning the award

To mark their success both winners are receiving prizes in the coming weeks. Check back on our news stories to see pictures and thoughts from our winning delegates.

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Righttrack is a winner

After the Christmas break it was great news to learn that the Institute of Leadership and Management (ILM) had awarded Righttrack with a top regional centre award. The reason behind our success and receiving recognition from the ILM was because of the continual expansion of our Righttrack ILM awards.

Since we started working with the ILM, our development awards have been incredibly important to us and we are thrilled that our relationship is going from strength to strength.

The Righttrack team would just like to thank the ILM for it’s recognition and we hope that our relationship continues to develop.

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New year, new roles

At the end of 2007, the Righttrack internal team had a reshuffle in order to support 2008’s objectives. This year we are really pushing ourselves to make it the best year in Righttrack history. In order to do this the plans for the next three years are very ambitious and so we have had to reorganise the team.

In her 17 years at Righttrack, Vicci Whelan has had a number of job changes. Her role now is Key Account Manager. Halfway through 2007, Vicci’s role became sales orientated and since then she has loved every minute of it. She proved that she was worth her weight in gold in the sales team and because of this is now in charge of her own Righttrack clients.

Chris Banting has been in charge of marketing since he joined Righttrack in 2003 and has had great success. Entering his fifth year, his role has now developed into our Business Development and Marketing Manager. Chris says, “I am really looking forward to the new challenges that are ahead. Business development has always interested me and so this seems like a very natural progression.”

Gemma Middleton has now been with Righttrack over a year and as her experience has grown so to have her responsibilities. She has now been promoted to Marketing Coordinator and has greater control over Righttrack’s marketing activities. Gemma says, “I was thrilled to get the chance to have more responsibilities. My new role is a lot more challenging and I am loving the sense of achievement that comes with it.”

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Happy New Year

Last year flew by and the Christmas holidays were no exception. Having had a well deserved break, the Righttrack team are now back in full swing and we would like to take this opportunity to say Happy New Year! We are very excited about 2008 and we hope that it will be a good year for everyone.

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