
iMA Essentials
The iMA Essentials Workshop is a ½ day training session that provides participants with the skills, knowledge and awareness to make impactful improvements to how they communicate and interact with others.
Whether participants are in the front line or back office, in management or production, customer service or administration, sales or technical, they learn and understand the language of iMA and are able to utilise it immediately on their return to work.
- Overview
- Key Benefits
- Programme Options
- Download PDF
Prior to the programme participants will complete the iMA Questionnaire to help them identify their iMA style, and will then attend a specially designed ½ day training session that covers:
- How to identify another person's iMA style
- The four basic iMA styles overview
- What is behavioural adaptability?
- How to modify your directness and openness
- Tension among the styles
- Action plans with all four iMA styles
- How to adapt to the different iMA styles
By implementing the language of iMA, organisations experience the following benefits:
- Improved communication between individuals, teams, departments and across the entire organisation
- Increased co-operation leading to improved organisational effectiveness
- Reduced stress and tension
- Improved rapport building
- Increased self-awareness and understanding of others
- Improved working relationships
This is an in-company programme with the following options. (Hover your mouse over the dotted items to find out more.)
Available Packages:
Duration:
Materials:
Support:
Dates & Location:
Delegates:
Style:
Learning Methods:
Ready-to-GoAn 'off-the-shelf' training programme delivered by one of our training specialists at a location of your choice | CustomisedWe tailor our ready-to-go programme to meet your needs, including your case studies, your examples and your company specific information. Company branded programmes also available | BespokeWe research, design and deliver the programme specifically for your needs
Not sure which? Use our handy Package Comparison table
Half day
Folder, workbook, handouts, pen and certificate of attendance
ResearchPre-programme research visit or telephone discussion | AdministrationPrinting and packaging of delegate materials and liaison with your chosen venue for programme arrangements. Additional administration options available | EvaluationPost-programme evaluation and a consultant's report providing feedback on the programme | Righttrack MembershipLifetime on-line post-programme support via our dedicated delegate website and access to the training consultant who will answer any questions relating to the programme
To suit you
Up to 30
Righttrack programmes are energetic, exciting and highly participative, which create an impact and motivate participants to learn and embrace change
We utilise a blend of learning methods: practice sessions, group workshops, scenario-driven learning, assignments, self managed learning, shared group learning, accelerated learning and structured group learning
Alternative iMA Workshops
Our other iMA workshops are as follows:
| iMA Customer Driven Service | Half Day | Details |
| iMA High Performance Team Builder | Half Day | Details |
| iMA Sales Professional | Half Day | Details |

July's Top 5 Training Programmes
Why Righttrack?...


Contact us now
Join our e-newsletter
Brochures
Follow us on Twitter
Training Needs Analysis
Righttrack Blog
2-Day Customer Service
Find out why our customers choose us