management

Programme Outline

Module One – Managing / Leading Self

• Raises awareness of the need for people skills & team work in order to make transactions run smoother
• Takes people out of their comfort zone & increases self-awareness
• Challenges the individual/team
• Creates better cooperation
• Starting the development process with a bang
• Highlights the need for good leadership, communication, management of others, personal effectiveness etc
• Delegates explore the role of the manager and its context within the Housing Association
• Personal development plans agreed

Module Two – Leading Self

• Personal effectiveness
• Prioritising
• Effective communication skills
• Understanding own behaviour & other people using Transactional Analysis (TA)
• Influencing others
• Networking inside & outside the Association
• Problem solving – analysing problems and finding creative and commercial solutions
• Taking decisions – using a structured process & networking
• Taking ownership for solution generation & decision making

• Leading projects and managing of change process
• Personal development plans agreed

Module Three – Leading Others

• Setting clear individual and organisation objectives
• Performance management within the team – maintaining peak performance and improving poor performance
• Practical approach to engaging and empowering teams in order to achieve positive performance
• Motivating teams & individuals for high performance
• Motivation theory
• Developing your people
• Effective delegation
• Overcoming people problems, difficult situations and effective conflict management
• Enhancing performance through coaching and mentoring
• Applying constructive, corrective and timely feedback
• Sharing knowledge to benefit all
• Agreement on practical assignments to undertake before the next module as part of the PDP

The Public Sector Management Development Programme consists of 46 taught hours by our ILM approved trainers

...contact us to find out more