team leader development

Get in touch to design your in-company programme, which can include:

The Team Leader Role

• Challenges, constraints and demands
• The management process
• The team leader’s role map

Understanding the Team

• Team roles – Belbin Interplace
• The life-cycle of a team
• The team leader’s role at each stage of the life-cycle
• The transition from team member to team leader
• Understanding what motivates individuals and teams

Delegation

• Opportunities for delegation
• The seven steps to effective delegation
• Communicating delegation plans with clarity
• Giving constructive feedback within the delegation process

Planning and Organisation

• Setting SMART objectives
• Prioritising tasks

• Analysis of work style
• Managing interruptions
• Managing administration efficiently

People Skills

• Identifying influencing styles and their impact
• Methods and styles of communication
• Adapting behaviour to achieve positive outcomes
• Giving constructive feedback
• Receiving feedback constructively

Managing Performance

• Balancing qualitative and quantitative performance measurements
• Day-to-day monitoring and evaluation
• Managing poor performance
• Managing high achievers
• Identifying and meeting development needs
• The team leader as a coach

...contact us to find out more