Get in touch to design your in-company programme, which can include:

Performance Management Systems

  • Performance management in context
  • The client’s performance system
  • The essential components
  • Management information
  • Legal and ethical issues

Developing Individuals and Teams

  • The benefit of on-going development
  • Identifying development needs
  • Creative approaches
  • Personal development plans
  • Evaluating development

Objectives and Targets

  • Setting SMART objectives and targets
  • Communicating objectives and targets
  • Living the plan
  • Aligning the plan to meet changes
  • Managing high achievers
  • Managing poor performers

Measuring Performance

  • What is measured?
  • Balancing quantitative and qualitative measurements
  • Monitoring tools and methods
  • Evaluating the results objectively
  • Benchmarking

Roles and Responsibilities

  • The organisation
  • The manager
  • The employee

Performance Management Interviews

  • Planning and preparation
  • Frequency and formality
  • Documentation (clients)
  • Using questions to impart constructive feedback
  • Receiving feedback constructively
  • Style and approach
  • Selling solutions for improvement

Motivating Individuals and Teams

  • Inspiring the team
  • Communicating positive messages
  • Understanding the individual's key motivators
  • Celebrating achievements
  • Maintaining the focus day-to-day

...contact us to find out more