Get in touch to design your in-company programme, which can include:

Benefits and Pitfalls

  • Defining feedback
  • Opportunities for feedback in the work place
  • The benefits of constructive feedback to the client organisation
  • Pitfalls and negative outcomes to avoid

Receiving Feedback Constructively

  • Appropriate responses and the message this sends
  • Asking for further clarification
  • Responding to negative feedback constructively
  • Using feedback to create a positive outcome

Giving Constructive Feedback

  • Recognising individual needs and potential responses to receiving feedback
  • Understanding the relationship between values, beliefs and behaviour in the context of giving feedback
  • Adapting personal behaviour to meet the needs of the recipient
  • Understanding non-verbal signals
  • Questions in the feedback process
  • Listening with empathy
  • Selecting an appropriate environment and time for feedback

Encouraging Feedback

  • Creating an environment where feedback is welcomed
  • Requesting feedback from others

...contact us to find out more