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Appraisal Processes & Skills

appraisal processes & skills - staff programme

This scenario-based three-hour session sits within a structured learning day and also uses the ‘marktelco’ scenario. It has been designed to specifically focus attention on the part that individuals play in the appraisal process and how it can benefit the individual and the company alike.

Delegates are introduced to a fictitious organisation, complete with structure chart, products and services, history and departmental functions. The detail extends to the achievements of each department against target and the performance of each individual. In addition, the detail for each of the ‘characters’ extends to personal concerns covering a broad range of different issues. The detail is prepared from the point of view of the ‘character staff’.

Depending on numbers, delegates work in small groups, assessing the situation of each of the ‘characters’ and considering the issues which need to be raised at the appraisal interview. The session explores the need for appraisal interview preparation and what benefits can be gained by contributing positively to the process.

The scenario mirrors all the issues found in a real organisation. The scenario detail can be amended to be inline with the client organisation’s appraisal system.

The session will focus on:

  • The importance of the appraisal process to all within an organisation
  • Benefits to the individual and the organisation
  • The appraisal system (appropriate to the client)
  • Planning for an appraisal interview or performance interview
  • Giving and receiving feedback
  • Challenging feedback in an appropriate way

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