Get in touch to design your in-company programme, which can include: |
Problem Definition
- Categorising problems faced in the workplace
- Situational analysis
- Understanding the problem not the symptoms
- Isolating the facts
- Pitfalls to avoid
Solution Identification
- Techniques for solution identification
- Evaluating solutions: criteria rating, cost-benefit analysis, SWOT analysis
- Short, medium and long term solutions
- Selling solutions to the stakeholders
- Preparing storyboards to communicate solutions
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Implementing Solutions
- Preparing an implementation plan
- Gaining the buy-in from those responsible for implementation
- Methods to monitor and control
- Evaluating success
Managing the People
- Being aware of the impact of behaviour - transactional analysis
- Adapting own behaviour to achieve a positive outcome
- Involving the team in the problem solving process
- Motivating the team through the problem/solution process
...contact us to find out more |