negotiation skills

Get in touch to design your in-company programme, which can include:

Planning and Preparation

• Setting negotiation strategies (win-win or win – lose)
• Considering objectives
• Examining power - bases
• Planning to address the balance of power
• Planning for stalemate
• Identifying tradables and levels of concession
• Setting negotiation limits
• Selecting an appropriate environment
  
  

Communications and Behaviour

• Understanding different behaviours and their impact on negotiations
• Adopting an assertive approach
• The principles of transactional analysis
• Giving information to aid the negotiation process

• Presenting persuasive arguments
• The role of reflective listening

The Negotiation

• Opening the negotiation
• Working to gain and retain power
• Handling different behaviours and tactics
• Identifying and understanding the influencers
• Securing agreement
• Summarising and concluding
• Maintaining a positive mind set – Trigger-Filter-State
  
  

Maintaining the Relationship

• Recognising stakeholder roles
• Developing a relationship strategy for key stakeholders
• Managing information efficiently

...contact us to find out more