effective meetings

Get in touch to design your in-company programme, which can include:

The Purpose of Meetings

• Defining the term 'meeting'
• The benefits and disadvantages of using meetings to communicate
• The impact of organisational culture on meetings
  

Roles and Responsibilities

• The role of the chairperson
• Taking the minutes
• Participant responsibilities
• Levels of contribution

Administration

• Identifying the essential administration
• Storing/distributing administration
• Follow-up actions post-meeting
  

Planning and Preparation

• Setting meeting objectives
• Selecting the attendees
• Arranging and communicating the practicalities
• Researching the content
• Preparing the agenda

People and Personalities

• Awareness of issues and concerns
• Seating plans
• Recognising different behaviours – transactional analysis
• The power of non-verbal signals
• Adopting an assertive approach to manage difficult behaviours
• Using influencing skills to sell an idea
  

Facilitation

• The varied role of the facilitator
• Effective facilitator communication skills – questioning, listening, summarising, supporting, building
• Facilitating group discussions, meetings and briefings
• Challenging views and behaviours
• Planning for effective facilitation

...contact us to find out more