consultancy skills

Get in touch to design your in-company programme, which can include:

The Consultancy Process

• The five phases of consulting
• The role of the consultant
• Demands, constraints and choices
• Measuring success
• Identifying key stakeholders
• Setting up appropriate communication networks

The Client Relationship

• The initial contact
• Identifying client needs and underlying motivators (internal /external clients)
• Developing positive relationships with direct and indirect clients
• Recognising allies, antagonists and adversaries
• Using listening and questioning skills to build positive relationships

Client Proposals & Reports

• Preparing structured proposals to meet predefined objectives
• Logical, concise and clear writing
• Selecting the appropriate media to deliver the message
• Presenting written information professionally

Consultancy Styles and Behaviours

• Recognising the impact of different behaviours
• Understanding modes of behaviour - transactional analysis
• Communicating assertively
• Adapting behaviours to meet different client working styles

Client Presentations

• Preparing professional presentations
• Personal impact and image
• Managing the audience constructively
• Delivering presentations to meet pre-defined objectives
• Projecting confidence to influence the audience
• Selecting and using appropriate media

Financial Awareness

• Using financial terminology to demonstrate financial awareness
• Understanding budgets and their impact on the sales process
• Understanding the benefits and disadvantages of different payment terms and conditions

...contact us to find out more