Train The Trainer Training
Righttrack's Academy for Trainers delivers recognised train the trainer training solutions that:
Inspire new and experienced trainers
Provide a total trainer training solution
Phil Clarkson
Phil’s clever use of humour brings the training alive; his easy going yet professional approach makes him a very popular consultant with delegates and clients alike.
It is quite clear from the first moment that Phil has solid experience of customer service in a variety of environments. He has an enviable talent for enthusing people to live the skills and attitudes needed to deliver customer service excellence.
Phil truly believes in delivering excellent training experiences that not only teach but inspire people to be the best they possible can be. He is committed to constantly improving his own performance to ensure he can positively influence everyone he meets.
He effectively delivers theoretical based learning with a practical and pragmatic approach; he strongly believes that a whole lot of theory is of no use without a whole lot of action.
Stage One - Trainer Essentials - ILM Approved
Stage Two - Trainer Facilitation Skills - ILM Approved
Institute of Leadership & Management (ILM) Approved Trainer
Member Institute for Learning
Certificate in Training Practice
Qualified in Occupational & Psychometric Testing (SHL)
Associate Member Chartered Institute of Training & Development
Certified with the NATIONAL SKILLS ACADEMY for Hospitality (NSAH)
Licensed to deliver BTEC level 2 & 3 World Class Customer Service