Everything ElseRighttrack Consultancy has bespoke options in a wide range of subject areas to support your development needs and ensure individuals and teams are:
Highly Skilled
Confident
Inspired
Phil Clarkson
Phil has an excellent reputation for his creative design and high energy delivery. You can be assured that every delegate will be fully engaged from beginning to end.
Phil’s clever use of humour brings the training alive; his easy going yet professional approach makes him a very popular consultant with delegates and clients alike.
It is quite clear from the first moment that Phil has solid experience of training in a variety of environments. He has an enviable talent for enthusing people to live the skills and attitudes needed to deliver customer service excellence.
Phil truly believes in delivering excellent training experiences that not only teach but inspire people to be the best they possible can be. He is committed to constantly improving his own performance to ensure he can positively influence everyone he meets.
He effectively delivers theoretical based training with a practical and pragmatic approach; he strongly believes that a whole lot of theory is of no use without a whole lot of action.
Institute of Leadership & Management (ILM) Approved Trainer
Member Institute for Learning
Certificate in Training Practice
Qualified in Occupational & Psychometric Testing (SHL)
Associate Member Chartered Institute of Training & Development
Certified with the NATIONAL SKILLS ACADEMY for Hospitality (NSAH)
Licensed to deliver BTEC level 2 & 3 World Class Customer Service