Customer Service Training

Geoff Beadsworth

Geoff believes wholeheartedly that business profitability, results and employee commitment can all be improved through the connecting of learning and performance.

With over twelve years experience of initiating, designing and implementing leading edge learning interventions Geoff has a proven track record in improving business performance. In achieving this success Geoff has developed a sound reputation as a true business partner who develops pragmatic and cost effective learning solutions that are learner centric, multi-sensory and put the needs of customers at the core of the behavioural change process.

Geoff has worked extensively in the UK and internationally in a consultancy capacity helping businesses to improve results and employee commitment through the connecting of learning and performance. He has successfully led the design and delivery of a number of high quality customer service development solutions that have demonstrated exceptional return on investment. Above all, it is Geoff’s focus on achieving outstanding customer care that ultimately helps individuals, teams and businesses to attain remarkable results