Customer Service Training

Colin Rote

Colin has extensive experience in researching, designing and facilitating learning events for groups from boardroom level to front-line and in a wide variety of organisations in the private, public and third sectors.

As well as a sound academic and practical background, Colin uses his experience in theatre and television to bring an invaluable dimension to his training. His excellent interpersonal skills and interactive style ensures that sessions are engaging and energised.

Colin is a specialist in using drama-based learning and has lectured in the subject in addition to regularly using it in customer service development programmes. With his performance background and business experience Colin is perfectly placed to deliver high-level, powerful interpersonal skills sessions.